The interview that shows you can’t ride away from scrutiny
Doorstep interviews are notoriously difficult to handle. They are probably the type of interview spokespeople fear the most – who would want to find journalists gathered outside their home or…
Can brands learn anything from the This Morning crisis?
Most of us had probably given This Morning little thought before. After all, it’s on when we are working. But it has been hard to escape during the past few weeks. Presenter Phillip Schofield’s…
Turning up the heat: How the British Gas boss responded to the company’s dark day
British Gas boss Chris O’Shea has been busy. The CEO of Centrica – the company that owns the energy giant – has been at the front of the response to harrowing stories about how it treats vulnerable…